最新のAP-212問題集で試験を準備する

Salesforce AP-212 試験概要:

Salesforce AP-212 試験シラバストピック:

Salesforce Loyalty Management Accredited Professional 認定 AP-212 試験問題：

1. A company has an existing Loyalty Program. The Salesforce Administrator has been asked to automate the current redemption process for non-qualifying points based on the products, regions, available dates and tiers.
What task does the Administrator need to complete first to implement a decision table for the redemption process?

A) Set the "Is Redeemable" flag on the Loyalty Program Currency
B) Create an object with fields for storing redemption details
C) Create a flow to confirm members have points to redeem
D) Create a decision table with input & output values

2. What two ways could an Administrator configure a Promotion to target a specific audience?

A) This functionality does not exist in Salesforce Loyalty Management.
B) Create a campaign for a promotion. Create member segments in a third-party tool.
Associate the members to campaigns via Campaign Members.
C) Create a segment in the Salesforce Customer Data Platform and associate the segment to the promotion
D) Link a promotion to a campaign and associate a segment to the campaign

3. A Customer Support Manager noticed that the customers support team's performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.
What is the standard solution to display the information regarding the Loyalty?
Program Member on the case detail page?

A) Create a Screen Flow
B) Embed Loyalty Member Profile Cards
C) Create formula fields on Case Object
D) Develop a custom component

4. When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

A) Qualifying Currency
B) Analytics Studio
C) Benefits types
D) Transaction Journals

5. What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud?
Select three

A) Automatically Generate a New Individual Relationship
B) Enable Connector Settings on all the Loyalty Objects E. Enable Service Connector for Promotion Escalations.
C) Activate and Publish the Segment
D) Transmit Loyalty Promotion Segments to Marketing Cloud

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