最新のArch-302問題集で試験を準備する

Salesforce Arch-302 試験概要:

Salesforce Arch-302 試験シラバストピック:

Salesforce Certified B2C Solution Architect 認定 Arch-302 試験問題：

1. A company is implementing a multi-locale solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.
What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?
Choose 2 answers

A) The name and description for the shipping method are not set up correctly in B2C Commerce or Service Cloud for the requested locale.
B) The ShippingMethods data extension is missing the label and description field for the corresponding locale.
C) The locale is not set correctly in the body of the email template.
D) The subscriber in Marketing Cloud does not have a preferred locale set.

2. An organization has separate support teams that work with customers based on their tier level. Tier levels are based on the amount of money a customer spends. The organization wants incoming support cases to automatically be routed to the correct team based on their tier level.
Which two options should a Solution Architect configure to accomplish this?
Choose 2 answers

A) Assignment Rules
B) Queues
C) Auto Response Rules
D) Support Processes

3. A company Is implementing B2C Commerce, Service Cloud, and Marketing Cloud. The company Is based in Europe and needs to be compliant with GDPR.
Which two design implementations should a Solution Architect use to ensure GDPR compliance?
Choose 2 answers

A) Set tracking site preference for each storefront
B) Use email addresses, SMS, or other channel addresses as the contact key {subscriber key) in Marketing Cloud
C) Use a Salesforce record ID as a single unique identifier to apply across channels and clouds
D) Set field-level encryption across B2C Commerce, Marketing Cloud, and Service Cloud

4. Universal Containers has an existing loyalty program that rewards its customers for purchases and frequent shopping with points that can be redeemed in store or online. They want to transform their existing loyalty program by investing in tools like Marketing Cloud, Salesforce Loyally Management and COP- They want to start segmenting their most loyal customers based or their online engagement and purchase history.
Which three actions should a Solution Architect recommend they consider taking with the tools they are investing In?
Choose 3 answers

A) Create Journeys by tiers in Marketing Cloud
B) Segment Individuals within CDP C.Q Segment Journeys within CDP
C) Curate tiered experiences in Loyalty Management
D) Curate tiered experiences in Marketing Cloud

5. A holding company owns and operates a large number of brands internationally. They are interested in migrating from a home-grown solution to a Salesforce multi-cloud solution as part of a new digitalization initiative to optimize IT spending across the brands. The brand any would like to operate B2C Commerce sites supported by Service Cloud for their agents, and use Marketing Cloud to drive consumer engagement.
Given that the company has operations and customers in Brazil Canada Europe Japan Russia and the United States, which two recommendations should a Solution Architect make to ensure that customer experiences are compliant with all domestic and international regulations related to data privacy and security?
Choose 2 answers

A) Utilize Shield to handle the encryption of data across all Salesforce products for all fields required to be geo-fenced.
B) Use Salesforce Connect to leverage external data sources that are located within the corresponding country that the Materials customer resides in.
C) Use a Service Cloud instance in every market in which they operate to ensure that data residency requirements are fulfilled.
D) Enable Transparent Data Encryption in Marketing Cloud to ensure that Marketing engagement data is encrypted at rest. Written

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