最新のSDM_2002001030問題集で試験を準備する

Nokia SDM_2002001030 試験概要:

Nokia SDM_2002001030 試験シラバストピック:

Nokia SDM Certification - PS NSOP 認定 SDM_2002001030 試験問題：

1. What key action would you take to empower the (G)NOC Shift Leaders?

A) Ensure they have the best knowhow to understand and manage all the possible technical problems.
B) Ensure they have the best skill to be (G)NOC Shift Leaders. Create a test to measure periodically their skills.
C) Ensure they have an up-to-date escalation process that provides management and technical support 24x7.
D) Ensure they have an up-to-date list of the expert people to contact in case technical support is needed.

2. Which statement BEST describes the difference between Service Level Agreements (SLA's) and Operational Level Agreements (OLA's)?

A) SLA's are contractually binding and OLA's are not.
B) There is no difference and both SLA's and OLA's can be used as a matter of preference.
C) OLA's is contractually binding and SLA's are not.
D) SLA's measures network performance and OLA's operational performance.

3. Why is the Project Governance important for operations management?

A) Project Governance is setting up a defined communication and SoR structure between the customer and the CT team. It guarantees the interaction between these parties of a project on a regular basis and the results can influence operations.
B) Project Governance is setting up a defined communication and SoR structure with all relevant stakeholders (e.g. customer, CT Team, Operations Team, Care Team etc.) on management level covering business and operational aspects of the project. It guarantees the interaction of all stakeholders of a project on a regular basis.
C) Project Governance is setting up a defined communication and SoR structure with all operations internal entities (e.g. CARE, NI). It guarantees the interaction of all internal entities of a project on a regular basis.
D) Project Governance is setting up a defined communication and SoR structure between the operations management and the CT team. It guarantees the interaction between these parties of a project on a regular basis.

4. Who represents the interests of the Network Operations for GNSC delivered services to the in-country organisation?

A) NOC Manager
B) Network Operations Manager
C) Operations Director
D) Customer Operations Manager

5. As far as network operations meetings are concerned which of the following statements is correct?

A) Due to cost saving measures I only organise network operations team meetings if major changes in scope or SLA's occur from customer side.
B) I'm organising regular operational team meetings in order to get a feeling about the status of the different operational teams.
C) I'm organising regular operational team meetings to keep the operations team fully informed about the operational status at a detailed level and to check if any re-planning and/or modification of the Transition or Transformation plan is required.
D) In the regularly organised operational team meetings my major focus is to check the timekeeping and performance of the operations team members.

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