最新のPlat-Con-201問題集で試験を準備する

Salesforce Plat-Con-201 試験概要:

Salesforce Plat-Con-201 試験シラバストピック:

Salesforce Certified Omnistudio Consultant 認定 Plat-Con-201 試験問題：

1. When should a consultant recommend using a Calculation Matrix versus a Decision Matrix?

A) Calculation Matrix returns numeric values for use in calculations; Decision Matrix returns business decisions or eligibility outcomes
B) They are interchangeable and functionally identical
C) Decision Matrix is only for Salesforce standard objects
D) Calculation Matrix cannot be referenced by a Calculation Procedure

2. A business has a requirement to display cases in a console for service agents. Cases can have avariety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case. Which FlexCard functionality can be used to meet this requirement?

A) Flyouts
B) State
C) Styling
D) Conditional View

3. A consultant must design a 360° view of the customer. The business requirements are:
- A header card with account information (name, account number, next
billing date, invoice method)
- A list of related contacts (first name, last name, phone)
- All the open cases related to the account (subject, priority, SLA)
An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience?
Choose 2 answers

A) Use a Block Element with the Collapse property enabled
B) Use a Zone Template
C) Use a Datatable element
D) Use a Custom Style to adjust height and width

4. Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce. According to best practice, what data source should be used?

A) Integration Procedure
B) DataRaptor Extract
C) REST
D) Streaming API

5. What is the main function of the "Set Values" element in an OmniScript?

A) To display static text to users
B) To assign or manipulate data within the OmniScript's JSON without calling an external system
C) To validate email format
D) To call an external REST API

質問と回答：