最新の6201-1問題集で試験を準備する

Avaya 6201-1 試験概要:

Avaya 6201-1 試験シラバストピック:

Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation 認定 6201-1 試験問題：

1. A company is migrating from R14 CMS with 3 ACDs to R16.1 CMS. They are not using ACD2 any more, so they are not planning to migrate it. Instead they want current ACD3 to be ACD2 on the new system.
How can they achieve this?

A) They need to set the ACD they want to migrate, to the ACD spare on the new system on the CMS migration form.
B) They need to involve Avaya Professional Services, as this can not be done with standard migration procedure.
C) They need to backup only the two ACDs they want to migrate. The migration procedure on the new system will place them automatically.
D) They need to save each ACD to separate tapes and migrate them one by one to the appropriate ACD spaces.

2. The CMS has been checked and the link to the CM is down. The message shown in the log is "PBX switch mismatch. Check the switch setup".
What does this message mean?

A) The wrong CMS has been installed and the correct server needs to be ordered.
B) The wrong Communication Manager version on the CMS has been selected.
C) This message can be ignored as it is not the reason the link is down.
D) The wrong type of Communication Manager has been installed and the correct server will need to be ordered.

3. Which application or menu can be used for creating an ACD on CMS?

A) CMS-Terminal
B) cms svc
C) CMS-Supervisor
D) cms adm

4. In an active Expert Agent Selection (EAS) environment, what is each hunt group known as?

A) Skill
B) Vector
C) Split
D) Agent

5. What is the term of an extension that routes calls to specific vector?

A) Vector Directory Number (VDN)
B) Vector Routing Number (VRN)
C) Routing Directory Number (RDN)
D) Hunt Group Number (HGN)

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